Case Study 1
Mal and Ellie approached Contractor Financials as they had been declined by their current lender and bank HSBC. They were advised that they couldn't move due to their contracting status. They had recently had a baby and needed to move to a larger house for the extra space. They were so thankful when we managed to obtain them a mortgage!
Mal and Ellie - July 2016
"To whom it may concern, my husband and I would like to offer some feedback on our recent experience with Oliver and Lauren at Contractor Financials.
"We first contacted Contractor Financials feeling desperate, as getting a mortgage as a contractor was proving so hard. I phoned Oliver from my parents' house, with a crying baby on one hip and almost in tears myself. From the start, he was exceptionally knowledgeable, professional and clear, as well as humane, reassuring and friendly. He clearly has an in-depth knowledge of mortgages for contractors, and as a result we felt we were in good hands from the start. On remembering something he wanted to ask me, Oliver used his call ID to find my parents' landline number and call me back - how many people in his situation would bother with that kind of detail? He had genuinely listened to me and as a result things got moving very fast. (As a side note, my mother, who answered the phone, was hugely impressed and now says "Oh Oliver is WONDERFUL" and tells all her friends to use Contractor Financials!")
"Lauren picked up our case to deal with the admin, and once again it was an absolute pleasure to deal with her. Her responses were always prompt and clear, she was infinitely patient with us and took the time to respond to all our concerns. Her organisation was incredible! It felt as though she genuinely cared about establishing a mortgage for us.
"I really cannot speak highly enough of Oliver and Lauren. Because of their hard work and dedication, we not only have the mortgage commensurate with our true earnings that allows us to buy a house for our growing family, but we feel incredibly positive about what could have been a very stressful process and don't begrudge a penny of what we paid. They have both been a delight to deal with and as a result of their work we will be singing the praises of Contractor Financials to our friends and colleagues. It is so unusual these days to encounter such professionalism."